Refund Policy

At GLG, we strive to provide high-quality products and excellent customer service. However, due to the nature of seeds, we do not offer refunds on seed purchases.

If you have received a defective or damaged product, please contact us at sales@greatlakesgenetics.com within 14 days of receiving the product to request a replacement. We will require a photo of the defective or damaged product to process your request.

We do not offer refunds for any other products, except in the case of a manufacturer’s defect or error on our part. If you believe you are entitled to a refund for any reason other than a defective or damaged product, please contact us at sales@greatlakesgenetics.com to discuss your situation.

Please note that we reserve the right to refuse a refund or replacement request if we determine that the request is not legitimate.

Thank you for shopping with GLG. If you have any questions about our refund policy, please don’t hesitate to contact us.

Hemp seeds in compliance: H.R.2 – Agriculture Improvement Act of 2018 Subtitle G Section 297A

All GLG products contain a content of less than 0.3% tetrahydrocannabinol (THC)

Ages 21+ Only

Our seeds are sold as novelty items and souvenirs. They contain 0% THC. We encourage our customers to check the legislation in their Country, State or Province, and Municipality prior to purchasing items from this store.

INTERNATIONAL ORDERS

Please be advised that international orders may be subject to delays beyond our control. Please reach out to sales@greatlakesgenetics.com for further information. These delays are regrettably ineligible for refunds or cancellations. We appreciate your understanding and patience.