Frequently Asked Questions
Why the Great Lakes theme?
Great Lakes Genetics is based in Michigan, not far from the Great Lakes of North America. The Great Lakes are a series of interconnected freshwater lakes in the upper mid-east region of the United States that connect to the Atlantic Ocean through the Saint Lawrence River. Like the Great Lakes, GLG is a series of interconnected cannabis seed breeders who work together to provide excellence in genetics and provide community and support to the cannabis growers and consumers.
What if I leave products in my cart too long?
When a user adds items to their cart, these items are not reserved and may be available for other users to purchase until the transaction is completed. To secure the selected items, the user should complete the checkout process promptly.
What is Great Lakes Genetics Seed Bank?
Great Lakes Genetics is a US based seed bank that takes pride in providing quality cannabis seeds from great genetics breeders across the country. After attempting to purchase seeds from an overseas seed bank years ago, the owner, Dragboat Jeff, was determined to provide a local, US based seed bank that would treat all customers honestly, fairly, and encourage their return business. Jeff takes care of customers as he would want to be treated.
What Breeders does GLG work with?
Great Lakes Genetics is intent on working with ethical, respectful, and honest genetics professionals. As a breeder, genetics are obviously and important aspect of the work I do, but the relationships and the honest dealing with our end customers is of utmost importance.
Reputation
We request one simple principle from our customers, that you follow through with any order you place. Creating an order holds inventory and hurts GLG and its customers. Please only create order you will complete, by sending in your payment. If we find you are not abiding by our simple principle, we reserve the right to close your account.
Can I have multiple promo items
Simple answer is no,
Promotional items are limited to 1 per customer, and are limited to availability.
Promotional items are use to “share the love with as many customer as possible” this is the reason behind only allowing customer to aquire 1
How do the Freebies work?
We have a Promo page that we keep up to date with all the latest breeder promotions. We also offer a GLG freebie for each $139 spent. We always make sure our customers get a great deal on price and some great freebies. All freebies that are included are show in your online cart and are tracked with your order so you can be sure what you are getting and when to expect it.
What is your shipping policy?
Once your payment has been received at our PO Box, we will confirm receipt by posting the payment to your online account. You will receive an email acknowledging payment was received and processed. Most packages ship within 3 business days or less. We ship to all US states in a Priority USPS box (with tracking) for $7.
We do accept foreign orders from many countries; however, payment must be in US currency. Orders shipped outside the US will be shipped at a flat rate of $30 and include a free Great Lakes T-shirt.
How do you source your seeds?
Great Lakes Genetics is a combination of seeds that come directly from personal breeder connections as well as seeds grown personally, my Bad Dawg Genetics line. All seeds are direct from breeder to seed bank and are delivered to you in sealed packages.
What countries do you ship to?
We do not ship to all countries. We wish we could, but some countries frown upon our products. In general, if you can view our site, you can purchase our products. If you are traveling, you might be able to place an order that we cannot fulfill. We apologize in advance for having to cancel your order. We will expand as regulations permit. Thank you for your understanding.
What payment methods are accepted?
We accept US currency (cash) or a 100% BLANK money order. We only accept USPS, Money Gram, and Western Union money orders and they must be completely blank. Please do not put your name or order number on the money order. Send a copy of your invoice with your payment in a priority envelope with tracking to our PO Box.
GLG
PO Box 514
Clio, Michigan 48420
Foreign Orders and possible Re-Packaging
Some breeder packaging requires us to re-package to ship out of country. If you have any questions or concerns, please email us prior to ordering.
Combined Shipping
We recognize that sometimes our valued customers make a purchase, then make a second one in close succession due to some great new drop. We thank you for your patronage and will gladly combine your orders into one shipment, provided the payment is received at one time. We cannot process payment for one order and hold it for shipment waiting for a second payment. Thank you for your understanding.
My Tracked Order is not Moving
Hello, this is Dragboat. I would not worry, tracked packages always show up. Just sit back, relax, and smoke a fatty. We have your order on hold, ready to go when it does…Thanks DBJ
Monitoring Your Order
When you send your package with tracking and it shows it has arrived at the GLG PO Box, this confirms it was safely delivered. The next step involves processing your payment, which is done as quickly as possible. We post it to your account, and you will receive an e-mail stating payment was received.
The next step occurs when the product is package, labeled, and ready for shipment. You will receive another email with your tracking number, confirming your package has been shipped. Most packages ship within 3 business days or less. We ship to all US states in a Priority box (with tracking) for 7 dollars.
Please understand shipping time may be longer during holidays and promotional periods, and current health concerns.
Please do not send emails asking about the status of your order. Please check your postal tracking and your GLG account. If you see that your tracked package has arrived at our PO Box, you are all set. Check your email. You will be sent a confirmation letter of payment and a tracking number will soon follow when your order ships.
Over Sold Items
We truly work hard to make over sold items an exception. However, when hundreds of customers are attempting to purchase the same sought-after strain at the same time, it does occasionally happen. In these rare occurrences, we honor the time stamp of the purchase and do our best to take care of the person with the cancelled item.
All Sales Are Final
Please read this before you place an order!!!
Please review your order before you press the “PLACE ORDER” button.
Once you have placed your order “ALL SALES ARE FINAL”.
You cannot change your order or your freebie picks.
You must pick your freebies and promotional items when you check out.
You cannot combine orders to get freebies. However, you can send payment for multiple orders and pay only 1 shipping charge.
All payments are expected to be mailed within 3 business days. Orders not paid within 10 business days will be canceled unless a valid tracking number for your payment is provided.
We reserve the right to cancel the account of people who make orders and do not send in payment.
Great Lakes Genetics has the right to adjust the number of FREEBIES if deemed incorrect after customer checkout. Our goal is to make sure you receive the right number of FREEBIES and keep our customers happy with their purchases.
Cancelling an Order
If you make a mistake on your order, please notify us and we can cancel the order and allow you to recreate another. HOWEVER, we cannot guarantee the inventory you previously ordered will still be available.
Our Right to Terminate Your Account
We request one simple principle from our customers, that you follow through with any order you place. Creating an order holds inventory and hurts GLG and its customers. Please only create order you will complete, by sending in your payment. If we find you are not abiding by our simple principle, we reserve the right to close your account.
Pre-Orders
We currently do not offer pre-orders.
Great Lakes Store Front
Thank you in your interest and support of GLG. Foot traffic does not justify a store front at this time. All sales are online. Here are our references and payment/shipping info. Thanks, Dragboat.
https://www.greatlakesgenetics.com/bad-dawg-freebies/
https://www.z-labs.nl/community/forum/49-freebies/
https://www.z-labs.nl/community/forum/48-promo-giveaways/
https://www.rollitup.org/t/great-lakes-genetics.871947/
Seed Storage
There are many ways to store seeds. Everyone has their own option.
I do not freeze my seeds but I do keep them in a frig and keep them in air tight containers.
With some thing to keep humidity down. I feel it is more important to maintain a CONSISTENT cool, low humidity, Dark environment.
Only open them when you have to for best results .